Introduction to Business Use Cases for Lean and Agile Environments
Use Case Diagrams, Briefs, and Detailed Use Cases: Different levels of detail for seeding a Backlog, 3-Amigo Conversations, or clarifications during development
Analyze and Design the Conversational Flow for a Chatbot
Using a decision tree, draft a chatbot structure and chatbot paths including user choices, decision points, and outcomes while following the lean principles
Chatbot Structure and Conversational Flow Must Fit the Chatbot Type
Define the chatbot’s welcome message, navigation flow, chatbot structure, user interactions, decision points, and sequence of user choices
Business Analysis Soft Skills: User Story Conversations and Communications with Stakeholders
8 critical communication skills to conduct a requirements elicitation interview, a 3-amigos conversation, or a Requirements Workshop
User Experience Analysis (UX) for Chatbot Development
Define purpose, user goals, business objectives, and target audience for engaging lead generation, product sales, and engagement bots
How Data Flow Diagrams Combat Scope Creep and Mitigate Project Risks
How Creating and Using Data Flow Diagrams Can Save Your Agile or Traditional IT Projects
How to Analyze a DFD to Expose Missing Data Elements
Use the Power of a Data Flow Diagram to Identify Data Discrepancies, Inconsistencies, and Conflicts
How To Write Data and Process Specifications
Using a Data Flow Diagram to Define Process and Data Specs Provides the Level of Detail that Solution Providers Need
How to Discover Missing Processes and Data
Balancing an Exploded Process with the Lower Level Dataflow Diagram Reveals Missing Components
How To Write User Stories That Deliver Real Business Value
Online Course: Agile Business Analysis: Getting / Writing Lean Requirements
User Stories: A Collaboration Tool for Business and IT
How to Facilitate Agile Meetings and User Story Workshops
Requirements Gathering with Use Cases for Business Analysts
How to Design, Build, Deploy, and Manage Directed Chatbots
Live Virtual Classroom
Business Analyst Skills Test
